TERMS OF AGREEMENT DIVINE CREATIONS & SEWING,NFP
No work will commence on any item until a signed copy of this form is received together with deposit payment of 50% of labor costs.
- Quotes are based on information available at the time the quote is given. Changes made after the quote is given may require extra work and therefore incur extra costs.
- Deadlines can only be guaranteed if they are made at the initial consultation, and the client gives full co-operation in meeting these deadlines.
- A complete set of measurements is taken at the time of order, and the garment made according to these measurements. Where a weight loss plan or illness/recovery is a factor please let me know so I can plan your garment appropriately.
- Clients are seen strictly by appointment only.
- Where the client supplies patterns and materials it is the client's responsibility to ensure that they are fit for the intended purpose. I reserve the right to refuse to work with unsuitable materials.
- Patterns purchased by the client should correspond to actual measurements, not ready to wear sizes. Where the wrong pattern size is bought extra costs may be incurred in redrafting the pattern or purchasing the correct sized pattern
- Please bring appropriate underwear/shoes to fitting appointments - failure to do so will result in a fitting not being possible and may incur extra charges.
- Clients are requested to telephone ahead to cancel appointments. 24 hours’ notice is normally required or a charge of $10 is made for each missed appointment.
- Please respond to my request for fitting or collection within 2 weeks. If no contact has been made by this time then a storage charge will be made of $5.00 per day
- Appointments are scheduled for 1 hour from the time of the appointment. Where multiple garments are being fitted then this may be extended. Most fittings take less than 30 minutes
- Payments schedule is 50% non-refundable deposit on initial order, 25% at main fitting, remaining 25% plus sundry items payable on collection.
- I advise buying the quantity of fabric specified on the pattern, and this sometimes means there are small quantities left over. Unless specifically requested otherwise fabric remnants are donated to local schools/charities. Please note on this form if this is unacceptable to you.
- The techniques I use are as I see fit. If you have a particular requirement please state this at the outset as this may affect price.
- Payment is required in full on completion of the item(s). CASH ONLY please.
- Please ensure you are fully satisfied with the item before payment. Changes after completion will incur further charges. NO REFUNDS NO RETURNS. ALL SALES ARE FINAL.
- Due to changing circumstances I regret that I am no longer able to accept card payments. However, if you have Internet access I can bill you via PayPal which gives you the option of paying by credit card. If you wish to do this please let me know well in advance as the PayPal transaction must be complete before collection. Also please note that a 5% surcharge will be made to offset costs.
TELEPHONE CALLS - ARE $2.00 AND MAY RESULT IN DELIVERY DELAY DUE TO INTERRUPTIONS OF COMPLETING YOUR ORDER. YOU WILL BE CONTACTED WHEN YOUR ORDER IS READY OR AN APPOINTMENT NEEDS TO BE SCHEDULED FOR FITTING.
NO DISCOUNTS FOR CUSTOMER REFERRALS.